We at "A1 IPTV Player" App want to ensure that you are 100% happy and satisfied with your purchase. If you have any technical or sales queries, do not hesitate to contact us.
However, if you feel the service you purchased is not the best fit for your requirements and you have attempted to resolve issues with our support staff, we want to make things right and we are happy to assist you.
Try the app for free for 5 days. Do not make any payments if you encounter technical issues, as payment will not resolve these problems.
- Make sure to try the app with the 3 days free trial before you make any payments. Make payments only if you're satisfied.
- You can't cancel the order without a valid reason. Just changing your mind or ordering by mistake are not valid reasons.
- You can request a refund within 7 days from the order date.
- For refund request, please contact us by opening a support ticket on this website or email us at a1iptvplayer@gmail.com with screenshots and full payment receipt and explain why you would like a refund.
- It might take 1 to 20 days for us to commence your refund.
If you still have any questions or you would like to proceed with the refund, please log in to your online account and open a support ticket or email us at a1iptvplayer@gmail.com or support@a1iptvplayer.com with your order receipt and your iptxtreampro.com client ID (you can find it on the dashboard). Our support team will get back to you as soon as possible.